I have an employee that quit voluntarily, gave his two weeks notice, was very cooperative returning equipment and transitioning everything over. A few weeks later I received an unemployment claim for Quit - Dissatisfied. They claimed their hours were reduced, change in job duties, and stress at work. None of this is true. The only change was he got a new manager to report to. After submitting the fact finding questionnaires, state denied the claim (rightfully so). I just received an appeal for the denial.
I am the HR director and have never been through an appeal before. Does anyone have insight on the process? Also has anyone been in a similar situation to this? Just seems like a waste of time for a seemingly clear cut voluntary resignation.