I just wanted to share the good news.
I've been in my role for 3 years, and this is my 4th renewal season. Each year, we've had eye-watering renewal rates being brought to us. Last year it was almost 40%. It's forced changes in carrier and plan design, and so on.
Just got our renewal rates in: sub-6 %.
I remember a time and a place where anything around 3 was good, and you'd start to worry if it went above that. But I can't tell you the weight off my shoulders today getting the numbers back, and they aren't going to bleed us dry.
I don't know where ya'll are at but if you have some good news in your own worlds to share, feel free to slap it in!